Growing up, one topic was always off-limits in our family. It was spoken about in hushed terms between my parents, politely skirted around during conversations with other people, and if we kids brought it up, we were scolded that “it isn’t polite to talk/ask/think...
Imagine that you’re sitting in a planning session with your department heads. Your VP of Marketing and your CTO are debating the merits of moving to an automated customer service platform. Marketing emphasizes the need for real-world customer experiences. IT stresses...
Amidst the backdrop of the higher-order challenge of diversity in Hollywood, and the ongoing challenge the media industry is facing at the hands of technology, changing demographics and content consumption patterns, Warner Bros. has found an opportunity to lean into...
Each day, there are thousands of subconscious decisions that we make out of habit. Habits are extremely powerful and without them we would be overwhelmed by the decisions we are required to make each day. It is part of the reason Mark Zuckerberg, Steve Jobs and others...
In most business cultures, emotional considerations are thought of as secondary to the objective research, data and processes that drive decision-making. The ability of your organization to successfully deselect and align, however, will require more than just...
Imagine you and your family throw a large party at your house at the end of each summer that concludes with a build-your-own-smores bar and ghost stories around a big, backyard bonfire. It is something you, your family and friends look forward to every year, and it’s...
